Privacy Policy

Ready Set Web ("we", "us") is a UK web and marketing studio. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

What we collect

• Enquiry details you give us — when you fill in our form we collect your name, business name, email address, phone number, and (optionally) your Google Business Profile link.
• Technical information — our hosting provider keeps standard server logs (such as IP address, browser type, and pages visited) for security and performance.

How we use it

• To contact you about your website enquiry and provide the services you've asked about.
• To administer hosting and domain services if you become a customer.
• We do not sell your information to anyone.

Our lawful basis is your consent when you submit an enquiry, and performance of our contract with you once you become a customer.

Who processes it

Enquiries submitted through this site are stored and managed in our customer-relationship system (HighLevel), which processes data on our behalf. Our enquiry form is embedded from HighLevel, so submitting it sends your details directly to them; their systems may set cookies needed to make the form work. Where we help you set up services such as Google Workspace, Google's own terms and privacy policy apply to those services.

Cookies and tracking

We don't run advertising or analytics tracking on this website, and we don't set marketing cookies. The only cookies you may encounter are those the embedded enquiry form needs in order to function.

How long we keep it

We keep enquiry details for as long as needed to deal with your enquiry and, if you become a customer, for the duration of our relationship plus any period required for legal or accounting purposes.

Your rights

Under UK data protection law you have rights over your personal information, including the right to access it, correct it, or ask us to delete it. To exercise any of these rights, email adam@readysetweb.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Contact

Questions about this policy? Email adam@readysetweb.co.uk.